About Simon X Solutions

Learn more about Simon X Solutions, Chicago’s security-first MSP for dental clinics & non-profits. We offer fast support, built-in protection, and audit-ready proof. No upsells, just IT you can trust. Discover our story, values, and commitment to securing your peace of mind.

Our Story: Why We Started

Simon X Solutions was born from a passion to protect small teams from preventable security issues that cause lost time, trust, and sleep. We believe good security should be calm, not mysterious. SIMON stands for Secured Information Maintains Our Network, and the X represents our commitment to meeting you at critical crossroads: compliance, client trust, and day-to-day reliability. We provide plain-English guidance, measurable outcomes, and responsive support to clinics, nonprofits, and local businesses.

Who We Serve: Is Simon X Solutions a Fit?

Our security-first approach is ideal for owner-led organizations with 10–200 employees that handle sensitive data, run on Microsoft 365/Google Workspace, and can’t afford downtime. This includes multi-site clinics, professional services firms, and mission-driven nonprofits. We embed best practices upfront—MFA, hardening, monitoring, backups, and response playbooks—so your IT stays stable, compliant, and scalable.

You’ll get the most value if you:

  • Have 10–200 staff, remote or hybrid, with shared cloud tools and line-of-business apps.
  • Store or process regulated data (PHI, PII, PCI) or work with insurance/assessor requirements.
  • Operate across multiple sites or service locations and need consistent standards everywhere.
  • Want predictable IT/security costs and clear accountability from one partner.
  • Prefer plain-English reporting, measurable outcomes, and fast response when it matters.

High-fit organization types:

  • Healthcare & clinics (beyond dental): behavioral health, community health centers, optometry, PT/OT.
  • Professional services: accounting, legal, real estate/property management, consulting boutiques.
  • Education & youth services: charter schools, learning centers, after-school programs.
  • Trade & field teams: construction, HVAC, logistics with dispatch and mobile endpoints.
  • Retail & member orgs: point-of-sale environments, associations handling dues and donor data.

Our Proudest Achievement

While big “saves” make headlines, prevention is our real trophy. We’re most proud of our ability to create quiet resilience. We implemented phishing-resistant MFA, email threat filtering, and security awareness programs that dramatically reduced risky clicks and stopped several would-have-been breaches.

For example, after rolling out our baseline across a multi-site client, we delivered:

  • Identity hardening (MFA + conditional access) across 100% of staff
  • Verified backups with routine restore tests
  • Endpoint hardening and automated patching
  • Response playbooks practiced in tabletop drills

This transformation—from ad-hoc to audit-ready—is the accomplishment we’re most proud of.

"Simon X Solutions helped us implement security measures that not only protect our data but also streamlined our workflow. Their commitment to clarity and accountability is unparalleled."

A Satisfied Client, Chicago, IL

Core Values Guiding Our Service

Beyond security, these core values guide how Simon X Solutions serves its clients:

  1. Integrity over convenience: Do the right thing, even when it’s harder. Clear scopes, transparent pricing, no surprise upsells.
  2. Clarity in every interaction: Plain-English guidance, no jargon. Executive summaries first, decisions documented.
  3. Accountability you can measure: Promises tied to outcomes. SLAs, success metrics, quarterly reviews with evidence.
  4. Security by design, usability by default: Strong security that doesn’t break people’s work. Training and rollback plans included.
  5. Reliability > heroics: Preventative care beats midnight firefights. Patching, monitoring, and tested backups on a schedule.
  6. Continuous improvement: Iterate, don’t stagnate. Post-incident reviews and quarterly roadmap updates.
  7. Respect for people and data: Privacy and dignity are defaults. Least-privilege access and HIPAA/PII awareness.
  8. Partnership, not procurement: We act like an extension of your team. Dedicated points of contact and co-planning with your leaders.
  9. Community roots (Chicago, local first): We invest where we live and work. Prioritizing local orgs and clinics.