Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.

Essentials                                                           Cybersecurity Add-Ons

Monitor & Assist- $59/user/mo

$59/user/month
For small teams that want proactive monitoring and fast remote help—no onsite included.

Includes

  • Remote helpdesk (business hours)

  • Endpoint monitoring, patching & asset inventory

  • Basic endpoint protection (next-gen AV/EDR-lite)

  • Microsoft 365 user onboarding/offboarding

  • Monthly health report

Scope

  • Remote support only; onsite is billable

  • Best for ≤10 users or kiosk/light-use PCs

Managed IT (Core Security) -$149/user/month

Our recommended baseline: full remote support plus hardened Microsoft 365 and backups.

Includes everything in Monitor & Assist, plus

  • Microsoft 365 hardening (MFA, conditional access, secure baselines)

  • SPF/DKIM/DMARC configuration & monitoring

  • Business-grade email security gateway

  • Password manager (per user)

  • Microsoft 365 & endpoint backups (daily)

  • SLA response targets and quarterly service reviews

Scope

  • Remote support included; onsite visits are billable

  • Projects (migrations, new sites) quoted separately

Managed IT + Compliance / XDR-$229/user/month

For clinics, non-profits, and growing teams that need stronger security controls and documentation.

Includes everything in Managed IT (Core), plus

  • Advanced EDR with automated remediation (XDR-ready)

  • Security awareness training & phishing simulations (quarterly)

  • Policy pack & compliance snapshots (HIPAA/PCI-lite)

  • vCIO roadmap with quarterly planning session

  • 1 scheduled onsite visit per quarter (standard business hours)

Scope

  • After-hours support available as add-on

  • Formal audit support available as add-on

Servers: add $Varies/server/mo. Network gear: $10-25/device/mo. After-hours support available

Add-ons (simple, transparent)

  • After-hours support: 1.5× standard hourly rate

  • Advanced EDR/XDR for specific endpoints: $12–$20/endpoint/mo

  • Email continuity & advanced filtering: $3–$6/user/mo

  • Security awareness training (monthly): $3–$5/user/mo

  • Dark web monitoring: $3–$5/user/mo

  • Microsoft 365 backup (extended retention): $4–$7/user/mo

  • Server management (if billed per device): $150–$299/server/mo

  • Network device management (firewall/switch/AP): $25–$50/device/mo

  • Onsite support: $149/hr (billed in 30-min increments)

  • Compliance pack: +$40–$75/user/mo (formal artifacts, policy management, evidence binder)

Onboarding: Typically equivalent to one month of the selected plan. Covers discovery, hardening, documentation, agent rollouts, and cleanup.

What’s included vs. out of scope

Included in all plans: RMM/patching, AV/EDR baseline, ticketing, user add/remove, vendor liaison (reasonable efforts), monthly health report.
Remote support hours: Mon–Fri, 8am–6pm CT (holidays excluded).
Out of scope / billable projects: Server/email/domain migrations, new site turn-ups, cabling, major app deployments, line-of-business upgrades, custom scripting beyond standard onboarding.

FAQs

Do you support Macs and Windows? Yes—mixed environments are fine.
Do you require a minimum? 5 users minimum; micro-clients under 5 quoted per device.
Can we start on Monitor & Assist and upgrade later? Absolutely—most clients move to Managed IT within 90 days.
Are Microsoft 365 licenses included? Licenses billed at cost or you can keep your provider—your choice.
Do you cover compliance? The Compliance/XDR tier includes artifacts and reviews; formal audit support is available as an add-on.

One-Time Services (Fixed-Fee)

New Printer Setup (local or network)-$129-159

Unbox, connect, drivers, test page, share to up to 3 PCs

Office Move / New Site Turn-Up-$499+

Cabling check, router/AP/switch config, floorplan Wi-Fi check

PC/Mac Tune-Up & Malware Cleanup-$149

Deep scan, bloat removal, updates, hardening

New User Setup-$79/user

M365 account, MFA, email, apps, security baseline

M365 Tenant Hardening (once)-$499

Secure defaults, conditional access, mail rules, DKIM/DMARC

Network Health Check-$299/site

Inventory, bottleneck & risk report with fixes

Backup Baseline Setup-$199

Policy, retention, first backup + recovery test

Website/Domain DNS Alignment-$149

SPF/DKIM/DMARC, MX, CNAMEs, verification

Consulting & vCIO

Hourly Consulting-$150/hr

Security, cloud, networking, vendor selection

vCIO Quarterly Strategy-$600/quarter

Roadmap, budget, compliance prep, board-ready summary

Security Policy Pack-$899

Acceptable use, incident response, BYOD, password, backup

Classes & Workshops (non-techy friendly)

Microsoft 365 Basics2 hrs, up to 10 people-$399

Email, OneDrive, Teams, safe sharing, file tips

Phishing & Social Engineering 101-60 min, up to 20$299

Spotting phish, real examples, quick drills

Small-Biz Cyber Hygiene-90 min, up to 15-$349

MFA, backups, updates, passwords, Wi-Fi basics

M365 Power Users (Teams/SharePoint)2 hrs, up to 10-$499

Channels, permissions, co-authoring, workflows

Custom Private Workshopper session-$249/hr

Tailored to your tools & use cases

Follow-up phishing simulation to any class for -$99 (one campaign).

Bundles (Save More)

Service Notes

 

  • Onsite visits: $149/hr (first hour minimum) inside 40-mile Chicago radius; outside radius by quote.

  • After-hours/urgent response (6pm–8am, weekends): time-and-a-half.

  • All prices USD; software licensing billed at cost where applicable.

  • Month-to-month available; 10% off with annual prepay. Nonprofit discount 10% with 501(c)(3).

 

What makes our plans different?

 

  • Security-first defaults: MFA everywhere, hardened M365, real backups.

  • Plain-English support: We fix things and explain them like humans.

  • Right-sized: Start lean, scale as you grow—no mystery fees.


 

Clinic Starter

(≤10 staff): $229/user/mo (Secure plan) + M365 Backup + Phishing Sim. One-time M365 Hardening included.

Nonprofit Essentials: $69/user/mo

(Essentials) + Email Security Gateway + Quarterly vCIO at $300/qtr.

New Office Launch

Network Health Check + Managed Firewall Setup + 2 APs configured: $799 flat.

Beyond the ordinary

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.